Contact Us
General Support
For ticket booking, transferring, refunds, account issues or other services, please use our main site support form. We aim to respond to all emails within 2 working days. If you have raised a support request before, you can view your previous requests and raise new requests here.
Tournament Support
For all tournament platform related questions such as match conflicts, rescheduling, tournament or team page change requests, live server problems and technical issues, you can raise a tournament ticket. If you have an active or completed tournament ticket, you can review your support request history here.
Discord
You can open a #support ticket in the EPIC.LAN Discord server or chat to other staff or members by joining below. Players are also encouraged to link their Discord to their EPIC.LAN account here.